Category: Product Insights
-
AI 101 for Product Managers
Last week, I led a fun and competitive AI learning session for Product Managers in my team. We started with a simple idea: come up with a set of questions that every AI Product Manager should know. Here’s how I structured it, and how you can run something similar with your own team. The Four…
-
Evolution of AI: Prompt to Graph Engineering
AI engineering doesn’t hold still. Every few months there’s a new term everyone’s supposed to already know, and half the internet starts panicking that they missed something. Nobody bothers walking you through how we actually got from one term to the next. So here’s the real chain: five shifts, and each one exists because the…
-
Glean Go 2026
Tl;dr Glean used the conference to reposition itself. It is no longer pitching “enterprise search with a chat box on top” — it is pitching a full agent platform, and it is now competing head-on with the horizontal assistant products such as Claude Cowork and Slack. Four things worth paying attention to: 1. Glean is…
-
The Tipping Trap: A Look Inside Uber’s Newest UX Dark Pattern
Last weekend I took seven Uber rides. Five times, the app hit me with a UI trick I hadn’t fully clocked. Two times, I tapped the wrong button and tipped a driver I hadn’t planned to tip — not because I’m careless, but because Uber designed it that way. The actual trick: a button that…
-
Australia’s Social Media Ban – The (real) Problem and a (better) Solution
Australia recently decided to ban social media for teens under the age of 16. At first glance, this sounds like a familiar regulatory move aimed at platforms like Instagram, Facebook, TikTok, Snapchat, or X. That’s how most of us still instinctively define “social media.” But regulators didn’t stop there. The ban also includes YouTube and…