Category: Observations
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What Google and Apple Maps can learn from a Burger Chain
As a Product Manager, I always pay attention when customers find alternate (or creative) uses of a product. Recently, I came across a fantastic example that perfectly illustrates this point. A couple of days ago, Category 1 Hurricane Beryl hit the southern coast of Texas, leaving a lot of people stranded without power. Imagine being…
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Bulk Efficiency, Exit Perplexity: Reimagining the Costco Checkin and Checkout
As I was making my monthly pilgrimage to Costco this weekend, I couldn’t help but ponder the inefficiencies of: Costco is one of my favorite retailers for providing incredible value per dollar spent. It is famous for not marking its prices above 15% of the cost, whereas other retailers routinely mark up prices by 50-70%….
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BestAccidental iPhone Hack
Lately, I’ve been frustrated with how slowly my iPhone charges. Most of us rely on our phones for everything these days, so I’m constantly plugging it in and unplugging it because I need it so often. Accidentally, I’ve started using my Mac charger to charge my phone. The difference is incredible! My phone charges significantly…
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Google or Guess? Smelling Trademark Infringement
True Story Last evening, I entered a South Bay mall to pick up some items. From a distance, I saw the “G” logo. Being a Google employee, I immediately associated it with the Google logo. My first reaction: “Hmm, didn’t know we have a Google store in this mall, I should check it out!” As…