Category: Linkedin Posts
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KPIs are fine, Measure KFIs (Key Failure Indicators)
KPIs? Sure. Wait … but what about KFIs?? Often Product Managers are asked what KPIs (Key Performance Indicators) are they using to measure the success of your product? I wonder why very few people talk about KFIs (Key Failure Indicators)? I believe every product team should be transparent and open to talk about failures and…
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Product Insights – App Icons
Product Insight of the week: As I was trying to fill out a form, I pulled out my phone to confirm the date. I noticed how the default calendar app on iPhone has used the dynamic icon to provide me exactly the information I needed. It tells me today is Sunday June 5. On the…
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Disagreements Are a Good Thing
Lack of disagreements during team meetings is a BIG red flag for any leader… Why? I believe, there could only be two reasons, if people in the team aren’t disagreeing with each other: 1. People are afraid of speaking up.2. People aren’t thinking enough. Neither case is a particularly good indicator. Are you disagreeing enough?
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User Reviews Done Right: Walmart Example
Importance of doing the right thing for customers. I was browsing through Walmart‘s website today, and found this intuitive way to show the User Reviews. What’s different about this layout is, it gives you complete picture of the product as opposed to a skewed reality. Where most websites try to focus on positive reviews, this…
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Book Review: Thinking in Bets
I’ve always been fascinated by ways I can improve my Decision Making. Annie Duke‘s Thinking in Bets is just the book for that. Key Takeaways: 1. Outcome and decision shouldn’t be coalesced: When you ask people about their good decisions, most people will come up with examples where they had good outcome. Bad outcome doesn’t…